Virtual Assistant for Shopify

How? Spoiler: trust this to us!

You've decided to scale up your business

But are you free of your mundane tasks? If you spend hours answering emails or communicating with your clients, you have no time for strategizing and growing.

We can help you to change that! Shopify virtual assistant helps to deal with tasks and processes that are important to your business. Delegate administration and support of your apps and store to professional virtual assistance.

We will help you to hire specialists to strengthen your team!

Process of hiring a Shopify assistant. It’s easy when we do it

Hiring a virtual assist takes time. We save it for you and take the whole process of hiring on us.

If you want to skyrocket your business, Shopify virtual assistant is what you need.

Analyzing and Planning

The process starts with collecting the requirements. What person do you need for the job? What are soft and hard skills required? By answering these questions, we determine who we are looking for. Next, we analyze the system of virtual assistant administration. After agreeing on the key criteria, we move to recruiting.

Training and Onboarding

Finding a candidate for the Shopify assistant position is just a part of a big job. You don’t need just a good person; you need a specialist. That’s why we devote a lot of time to onboarding and training. As a rule, it takes two weeks to decide whether a candidate is good for the position.

Practicing and Mentoring

Before Shopify virtual assistants start to work on themselves, we need to make sure they are ready to deal with your tasks. While candidates carry out trial assignments, we control the results. Only when you are satisfied with the quality, we allow virtual assistants to work by themself.

Daily/Weekly/Monthly Reporting

We agree on the reporting form for the Shopify virtual assistants. Additionally, we decide how we collect statistics and analyze KPIs. Each month you get a report on the job done, so you can be sure that Shopify assistant works as you expected.

Trust your business to those who can help you

We bet you want to work with the best. You can trust business tasks only to those who are ready to overdeliver while helping you out.


  • Average request process time increased by 300%.
  • Average saving on cancellation and returns increased by 400%.
  • Average workload on BizDev decreased by 80% by modernization and optimization of business processed and time management.
  • Average increase of effectiveness increased by 300%.
  • Customer satisfaction rate increased by 99%.

“MBC provided us with high-quality support during the whole process of hiring a virtual assistant for Shopify. At first, we could not even imagine how to deal with onboarding and training, but MBC have done everything for us!”

  • Average request process time increased by 500%.
  • Average saving on cancellation and returns increased by 1000%.
  • Average workload on BizDev decreased by 70% by modernization and optimization of business processed and time management.
  • Average increase of effectiveness increased by 300%.
  • Customer satisfaction rate increased by 97%.

“This is a service we would recommend to any business. When we hired Shopify virtual assistants, we started to grow faster, as all routine tasks were now processed by assistants. Thanks MBC for such a chance to grow and not to think about emails!”


  • Average request process time increased by 50%.
  • Average saving on cancellation and returns increased by 200%.
  • Operational costs decreased by 50%.
  • Average workload on BizDev decreased by 80% by modernization and optimization of business processed and time management.
  • Average increase of effectiveness increased by 200%.
  • Customer satisfaction rate increased by 99%.

“One of our main goals from hiring a Shopify virtual assistant was a decrease of operational costs. We keep working on the results with MakeBeCool, but even now they are pretty impressive!”

Get in Touch

Get rid of mundane tasks. Concentrate on strategic things

How many hours do you spend on routine tasks? Perhaps, you can delegate this job to someone else. Let us help you to find a virtual assistant for Shopify store who will strengthen your team.

Rely upon us in Shopify conversion rate optimization

Our experience in Shopify helps us find talents quickly. We know what people you need for your team and for the tasks you want to delegate. It’s quick. It’s easy. No efforts from you - all on us!

Over 10 years in
5 years in Shopify
90 successful projects in 2020

Plans and Prices for hiring

Shopify virtual assistants

As our partner, you always get a choice of plans and options. Depending on the assistance you need, we recommend choosing different plans. If you have any concerns, give us a call or leave a message.

Basic : Shopify virtual assistant plus ‘Reports’
Advanced : Basic plus ‘Analyze & Planning’
Expert : Advanced plus ‘Training & Onboarding’, plus ‘Practice and Mentorship’


Your partners in hiring Shopify assistant

MakeBeCool is more than just a Shopify maintenance company. We are your friends. We are leaders. We are dreamers. We are entrepreneurs. We are as proactive as you are.

Since 2010, we’ve been building a team that is focused on your goals, a team open to any changes, and a team driven by the process as much as by the results

Creators. Visionaries.

Dmitry Boruk

Dmitry joined the team after the merger of MakeBeCool and Foridev to deepen our Shopify development services expertise.

Andrey Gadashevich

In 2010, Andrey founded the Shopify development company MakeBeCool to enhance business experiences in cooperation between partners and team and professional development and expertise.

Maksym Turu

In 2015, Maksym joined our Shopify development company to strengthen the design team and enhance projects UX/UI.

Experts. Overachievers.

Every single member of our team is dedicated to the results we deliver to our partners. We are not just some developers and designers.
We are The developers and The designers who are ready to improve the performance of your business.

We focus on your goals
We are dedicated team players
We show a straightforward attitude to what we do
We are ready for the changes. Anytime
The process drives us as much as the result
Get in Touch

We never stop helping you!

Grateful and satisfied partners mean for us more than any award. However, awards prove that we’ve chosen the right way.

Top Shopify Developers

Effective Shopify web development is our pride. We know how to do that, and we know that our development services deserve the highest rates.

Certified Shopify developers
Clutch Leading Developers

Clutch, an online client review guide of the leading IT, marketing, and business services companies, added us to the 15 best web development companies.

Top 15 in the world on Clutch
Upwork Top rated

Upwork rated us as a top Ukrainian Shopify development company. Along with other companies, we provide a full circle of e-commerce services for Upwork users.

300+ reviews
YouTeam Partner

We reinforce our team with the partners who eventually become part of our team. By sharing our knowledge and experience, we manage to create better solutions for everyone.

Net Promotion Score

We have attained a great NPS score as a professional Shopify development company. Moreover, our clients also admit our high-quality services and professional approach to project delivery

9.3 avg score

We root for making your online presence problem-free and effective. We are proud of your trust – 75% of our partners have been growing with us for more than three years!

75% of 3+ years

Let’s hire virtual assistants!

No more hours of interview, onboarding, and training. We will hire a Shopify virtual assistant for you! All we need is information about you, your business tasks, and expectations from a VA. Don’t hesitate to contact us if you have any questions. We are here to answer them!

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Interested in hiring a Shopify assistant?

We know that now you are full of hesitations. We hope that answers to these questions will help to make out your mind on VA and their necessity to any business.

Who is a Virtual Assistant?

Shopify assistant is a person who works for your team and helps to deal with routine tasks. Depending on your business goals, we will help you determine what type of Shopify virtual assistant you need. Perhaps, right now you need a person who will answer the correspondence. Or maybe you need someone who will help you with store administration.

How much does it cost to hire a virtual assistant for Shopify?

It depends on the tasks you are going to delegate to a VA. Also, the costs will change depending on the number of hours weekly or monthly you need help. Anyway, a virtual assistant for Shopify won’t ever cost as much as an in-house specialist.

When do you need to hire a Shopify Virtual Assistant?

As soon as possible! If you want to scale your business (and we are sure, you want it!), you need a person or even several Shopify virtual assistants who will take responsibility for all routine tasks. In this way, you get more time for planning, strategizing, and growing!