Shopify Support and Maintenance

Shopify support and maintenance services for your business. We take site performance on us!

Still think website maintenance takes a considerable amount of your time and effort? Hell no!

Technical support and maintenance of a Shopify store can be pretty tough. But don’t worry – we will gladly care for it. Our team detects the critical areas of improvement and handles them all, from optimizing website performance to filling in conversion gaps.

Shopify maintenance services your website needs now

Shopify site maintenance is not a one-off action. Day after day, we thoroughly check the general performance and fix any appearing issues.


Success in Shopify customer service and maintenance starts with accepting the challenges and introducing changes. We analyze the market dynamics and help you stay ahead of your competitors.

Realization and testing

We introduce the changes to the website and make sure they work as planned. Our developers control all technical nuances.


At this stage, we observe the effectiveness of the updates. If you are not satisfied with the performance, we immediately start the process of improvement

Analyzing. Again

When you decide you no longer need to support your website, your online presence is over. We’re against that! So we keep analyzing it over and over.

Everyone needs support. And we provide it

We never leave our partners alone with their website. We know the issues that may happen, and we know how to deal with them.

The main goals for us were establishing a solid presence in the US market, improving customer experience, and increasing sales.

As a Shopify development partner, we designed an online store and provided optimized solutions along with applications to plugins. Due to the online store's successful performance, DS Laboratories decided to expand to Mexican, UK, and EU markets.


  • developing an online store;
  • providing optimized solutions along with applications to plugins.

“Impressive project management skills as well as Shopify web development services. Deadlines were met, clear and constructive communication with a desire to develop the project as much as possible. Not just waiting to receive all input but also proactively thinking with the project & тbrand.”

A full Shopify supply theme customization and user experience enhancement via the new, personalized product selection system.

“It was an amazing experience! We needed to develop functionality to offer customers personalized vitamins. For us, it was the biggest challenge as we wanted to customize our services. Together with MBC, we created a detailed quiz that will guide customers to their specifically tailor-made supplements pack. Additionally, we improved the interface and customized the website to make it look better. Thanks to MBC, we finally created a website that is both great and user-friendly.”

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Benefits for your business

Focus on your business and stop dealing with everyday technical tasks
The professional development team will react fast and work hard to ensure a silky-smooth experience for your customers
Increase your audience and conversion rate with each passing month
Feel the satisfaction from same day technical support

Our Partners

We do Shopify site maintenance
For your constant growth

Unexpected downtimes, domain issues, malware, and security breaches – these can happen anytime. But it’s not your concern anymore. We stand behind your back and resolve all technical issues while you are moving forward.

Over 10 years in
5 years in Shopify
90 successful projects in 2020

Grow faster with Shopify maintenance services for any needs

Your Shopify store is your place for your online presence. It allows you to customize the website in the way it supports your business needs. We, as your partners, will help you maintain the high performance of your website.

Plan Options

We provide our partners with Monthly, Quarterly, and Pay as You Go plans

Monthly and Quarterly plans have top-priority assistance. We respond in 1-2 business days and follow up with the plan for completing the requested tasks. We turnaround most requests within one week. We respond to Pay as You Go plan requests within 2-3 business days and follow up with a plan for completing requested tasks. Turnaround time may vary based on our availability, ranging from 1 to 3 weeks.

Troubleshooting critical security/performance/functionality issues
Website speed optimization
Conversion rate optimization
System upgrades to improve security
Google Analytics/Tag Manager customization
Browser compatibility testing and fixes on new browser bugs
Content edits and population
Usability testing and user experience audits/recommendations
Design changes and style tweaks
Custom graphics and user interface elements
New features/functionality development
Training refreshers on content management and analytics
Third-party tool installation/integration


Shopify website maintenance performed by experts

MakeBeCool is more than just a Shopify support and maintenance company. We are your friends. We are leaders. We are dreamers. We are entrepreneurs. We are as proactive as you are.

Since 2010, we’ve been building a team that is focused on your goals, a team open to any changes, and a team driven by the process as much as by the results

Creators. Visionaries.

Dmitry Boruk

Dmitry joined the team after the merger of MakeBeCool and Foridev to deepen our Shopify development services expertise.

Andrey Gadashevich

In 2010, Andrey founded the Shopify development company MakeBeCool to enhance business experiences in cooperation between partners and team and professional development and expertise.

Maksym Turu

In 2015, Maksym joined our Shopify development company to strengthen the design team and enhance projects UX/UI.

Experts. Overachievers.

Every single member of our team is dedicated to the results we deliver to our partners. We are not just some developers and designers.
We are The developers and The designers who are ready to improve the performance of your business.

We focus on your goals
We are dedicated team players
We show a straightforward attitude to what we do
We are ready for the changes. Anytime
The process drives us as much as the result
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You don’t need an alternative. We’ve already given it to you

We never strive for awards, but we strive for the results. Award is just a cherry on top of our achievements in Shopify site maintenance.

Top Shopify Developers

Effective Shopify web development is our pride. We know how to do that, and we know that our development services deserve the highest rates.

Certified Shopify developers
Clutch Leading Developers

Clutch, an online client review guide of the leading IT, marketing, and business services companies, added us to the 15 best web development companies.

Top 15 in the world on Clutch
Upwork Top rated

Upwork rated us as a top Ukrainian Shopify development company. Along with other companies, we provide a full circle of e-commerce services for Upwork users.

300+ reviews
YouTeam Partner

We reinforce our team with the partners who eventually become part of our team. By sharing our knowledge and experience, we manage to create better solutions for everyone.

Net Promotion Score

We have attained a great NPS score as a professional Shopify development company. Moreover, our clients also admit our high-quality services and professional approach to project delivery

9.3 avg score

We root for making your online presence problem-free and effective. We are proud of your trust – 75% of our partners have been growing with us for more than three years!

75% of 3+ years

Let’s make maintenance!

Whether you have a Shopify store developed by our team or a store developed by our colleagues, we will gladly help you with Shopify website maintenance.

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Your website needs our support

How does it come that businesses decide to stop maintenance? Perhaps, they do not understand the importance of regular support. Or maybe, they think that maintenance work costs are too high. We will dispel your concerns!

What are the benefits of Shopify maintenance?

Your website operates 24/7. No downtimes, no problem with service or domain, no malware. You don’t even know if something goes wrong. We just won’t let it happen! That’s why you need Shopify website maintenance.

What should website maintenance include?

The website's tech maintenance is a set of tasks to ensure the platform works properly. It includes scheduled checks, daily website monitoring, updates, and data backups. Moreover, our team provides timely reports to track the quality and results of website maintenance. You can instantly access and verify them to improve the ongoing maintenance process.

Why do you need Shopify support and maintenance services?

Your online business cannot grow fast and provide effective Shopify customer service if your website does not work properly. Imagine this: your clients come to the website, but it’s on downtime. And you even don’t know that here and now you lose clients, and your sales go down.